Setting Configuration consists of two main topics:
- My Account
- Location Defaults
- Billing Settings
- User Accounts
- Billing Defaults
- Patient Care Defaults
- Patient Forms Settings
- Patient Communication Defaults
- Letter To Patient
- Insurance Settings
- Support Workflows
Each topic has its own set of subtopics as listed below. Access articles and videos by clicking on the highlighted links.
SUBTOPIC |
PATH |
ARTICLE |
Initial Password Creation |
Automated Email > Follow Article |
Article |
Reset Forgotten Password |
Login page of Ascend Academic |
Article |
My Account ‐ Edit Account Information |
Account Dropdown > My Account |
Article |
My Account ‐ Change Password |
Account Dropdown > My Account > Change Password |
Article |
My Account ‐ Signature Settings (Provider Users Only) |
Account Dropdown > My Account > Signature Settings |
Article |
Subscribe To Notifications (Provider/Operatories/Patient Status) |
Account Dropdown > Notifications |
Article |
Handling Notifications |
Account Dropdown > Notifications |
Article |
SUBTOPIC |
PATH |
ARTICLE |
Location Insurance Claim Provider Information |
Settings > Location > Location Information > Claim Provider |
|
Location Insurance Billing Entity Name |
Settings > Location > Location Information > Claim Provider |
|
Attach Location to In-Network Carriers |
Settings > Location > Location Information > Claim Provider |
|
Set Location Hours & Appointment Display Increment |
Settings > Location Hours |
Hours: Increment: |
Create Operatories |
Settings > Operatories |
Create: Edit: |
Create Operatory Groups |
Settings > Operatory Groups |
Article |
View Scheduled Appointments Attached To Operatory |
Settings > Operatories |
Article |
Location Information - Billing Statements |
Settings > Location Information > Billing Statements |
Article |
SUBTOPIC |
PATH |
ARTICLE |
|
|
Settings > User Accounts |
Create: Inactivate: |
Review & Establish Oragnization User Roles (Access Rights) |
Settings > User Roles |
Article |
Upload Photo |
Settings > User Accounts > Basic Info |
Article |
Basic Info & Inactivity Timeout |
Settings > User Accounts > Basic Info |
|
Assign User Role Per Location |
Settings > User Accounts > User Roles & Locations |
|
Provider Info |
Settings > User Accounts > Provider Info |
|
Provider Fees / In-Network Carriers |
Settings > User Accounts > Fees |
|
Provider Working Hours |
Settings > User Accounts > Working Hours |
SUBTOPIC |
PATH |
ARTICLE |
Insurance |
Settings > Production > Insurance Defaults |
Article |
Custom Pick Lists |
Settings > Location > Custom Pick Lists |
Article |
Ledger Options ‐ Transaction Types |
Settings > Ledger Options > Transaction Types |
Article |
Ledger Options ‐ Tagging Rules ‐ Payments | ||
Ledger Options ‐ Tagging Rules ‐ Adjustments | ||
Ledger Options ‐ Tagging Rules ‐ Default Mandatory Tags Credit Cards | ||
|
|
Settings > Ledger Options > Ledger Rules |
Setup: Unlocking: |
Procedure Codes ‐ Create Custom Codes |
Settings > Procedure Codes & Conditions > Add Procedure Code |
Article |
Procedure Code ‐ Create Multi‐Code |
Article | |
Procedure Codes & Condition Favorites |
Settings > Procedure Codes & Conditions > star icon |
Article |
Discount Options ‐ Set‐up Discount Fee Scale (optional) |
Settings > Discount Options |
Article |
SUBTOPIC |
PATH |
ARTICLE |
Prescriptions ‐ Create New Prescription |
Settings > Prescriptions > Add New Prescription |
Article |
Prescriptions ‐ Modify Print Settings |
Settings > Prescriptions > Modify Print Settings |
Article |
Recare ‐ Define & Modify Recare Set‐Up |
Settings > Recare |
Setup: Modify: |
Recare ‐ Modify Recare Type & Interval | ||
Medical Alerts ‐ Create New Alert |
Settings > Medical Alerts Library > Create New |
Article |
SUBTOPIC |
PATH |
ARTICLE |
Patient Forms ‐ Activate/Deactivate Feature |
Settings > Patient Forms > Toggle Switch |
Article |
Patient Forms - Consent Forms Set-up |
Settings > Patient Forms > Consent Forms |
Article |
Patient Forms ‐ Activate |
Settings > Patient Forms > Activate |
Article |
Patient Forms ‐ Expiration |
Settings > Patient Forms > Form Expiration |
Article |
PATIENT COMMUNICATION DEFAULTS
SUBTOPIC |
PATH |
ARTICLE |
Walk‐Through Communication Set‐Up Tour |
Settings > Patient Communications > Feature Tour |
N/A |
Modify Defaulted Appointment Confirmed Campaign |
Settings > Patient Communications |
Article |
Create 1 New Communication Campaign |
SUBTOPIC |
PATH |
ARTICLE |
Creating patient letters |
Patient > General > Letter to Patient |
Article |
Customizing letter templates |
Home > Location > Letters |
Article |
Creating copies of letter templates |
Home > Location > Letters |
Article |
Deleting letter templates |
Home > Location > Letters |
Article |
Creating recipient lists for letters |
Home > Location > Letters |
Article |
Setting up filters for letter merges |
Home > Location > Letters |
Article |
SUBTOPIC |
PATH |
ARTICLE |
In Network for Insurance Carriers |
Home > Insurance > Carriers > Add Carrier |
Article |
Coverage Table Template Set‐Up |
Settings > Production > Coverage Tables |
Article |
Downgrade Insurance Exception Set‐Up |
Settings > Production > Coverage Tables > Manage Exceptions > Add New Exception |
Article |
Coverage with Age Limit Exception Set‐up |
Settings > Production > Coverage Tables > Manage Exceptions > Add New Exception |
|
Customize Coverage Procedure Code Range |
Settings > Production > Coverage Tables > Click into Code Range |
Article |
Entering Insurance Carrier from database |
Home > Insurance > Carriers > Add Carrier |
Article |
Enter Insurance Carrier not in database |
Home > Insurance > Carriers > Add Carrier |
SUBTOPIC |
PATH |
ARTICLE |
Support Sign‐In Accounts |
Question mark icon |
N/A |
Workflows | ||
Follow Product News / Product Calendar |
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