Reactivating user accounts

You can reactivate a user account that was inactivated previously so that the user can login to Ascend Academic.

Note: When you reactivate a user's account, that user can log in with the same password that was associated with the account before the account was inactivated. Also, the user will receive an email message with a link that the user can clicktap to reset their password.

To reactivate a user account

1. On the User Accounts page, clicktap the Include Inactive toggle to set to On and view both active and inactive users.

   

2. Enter part of a user's first or last name, username, or email address in the Search field to search for and select an inactive user account.

   Note: The search results display a maximum of 100 entries. If necessary, enter more specific search criteria.

   The User Account Information page displays.

   

3. ClickTap the Active toggle to set to Yes and clicktap Save.