Logging in

After your user account has been created and you have set your password, you can log in to Ascend Academic. To log in for the first time, you will need information contained in the automated email message that was sent to you when your user account was created.

To log in

1. Use a web browser to navigate to https://app.ascendacademic.com/login.

2. Enter your customer ID or organization name, username, and password.

   

   • Organization - Your organization's customer ID or name (which is the sub-domain name entered for your website profile). This is not case-sensitive.

     Notes:

     • A customer ID is a unique identifier for each organization that uses the system. Henry Schein Practice Solutions creates an account, and assigns your organization a customer ID upon signing up your organization to use Ascend Academic.

     • Spaces are not allowed in the Organization field. If you enter spaces, Ascend Academic will remove them automatically.

   • Username - The username that was created by you or assigned by an administrator.

     Note: Usernames are not case-sensitive.

   • Password - The password for the user name entered. Passwords are case-sensitive.

     Tip: If you have forgotten your password, clicktap the Forgot Password? link to reset your password.

3. ClickTap Log In.