You’ve provided treatment, and it’s time to get paid. Most insurance companies require radiographs before paying out on many common procedures. To avoid claim rejection, provide proof in the form of x-rays or other image types.
Watch this video to learn how to attach an image to a claim. (Duration: 1:26)
Additional Information
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Be sure your browser pop-up blocker is turned off for Ascend Academic, or your claim will not open in a new tab.
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If you have multiple crowns that are replacements, do not use the reason field on the procedur. Enter your remarks in the Remarks for Unusual Services field under the Claim Info tab.
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Images do not print when you print a claim. They have to be printed separately from the Imaging tab. To learn more, read Printing images in the knowledge base.
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