Adding Required Attachments to Claims

Part of your office routine is to review unsent claims and attach the required exams, images, and notes so that your claims get accepted the first time. Ascend Academic makes it easy for you to know when those attachments are needed.

Watch this video to learn how to add an attachment to an insurance claim. (Duration: 3:15)

Additional Information

• The system maintains a database of the attachment requirements for different insurance carriers. This database is regularly updated with carrier-specific attachment requirements.

• The Add button will not function if the payer is not a supported carrier or does not accept electronic attachments.

• You cannot attach multiple perio exams to a single claim; however, you can attach the same perio exam to multiple claims.

• If you need to undo any of your attachment selections, select a check box next to an attachment and clicktap Remove Selected.

• To learn how to upload EOBs and other documents, read the Uploading documents document in the knowledge base.

• To learn more, read Adding attachments to claims in the knowledge base.