Clearing the browser cache

In some rare cases, you may need to clear your browsing data to continue using Ascend Academic.

To clear the browser cache

1. Log out of Ascend.

2. Navigate to https://app.ascendacademic.com.

3. Next to the address bar, clicktap the icon and select Clear browsing data....

   

4. From the Time range drop-down list, select an option.

   

5. Select the Cookies and other site data and Cached images and files checkboxes.

6. Click Tap Clear data.

7. If prompted, reload the page.