Setting up location hours

You can configure your location's hours of operation by creating a location hours setting. A location can have multiple location hours settings, which allows you to plan your clinic's current and future hours of operation in advance. When there are multiple settings, Ascend Academic decides which one will be in effect by the settings' effective date.

Tip: If an existing setting is very close to the one you want to create, you can copy and modify as necessary.

Note: You cannot set an expiration date during creation. The only way to set an expiration date is to create another setting. Once created, Ascend Academic automatically gives the existing setting an end date that is one day before the new setting starts.

Example: You create a location hour setting that starts on September 2nd, and your location has an existing setting that starts in April. Ascend Academic automatically gives the existing setting a September 1 expiration date, and the new setting will start on September 2.

Important: Location hours settings and provider working hours are not synced together, so new location hours settings and changes to existing location hours settings are not applied to the working hours of the location's providers, and vice versa. If you want to match a provider's working hours to the location hours settings that are currently in effect, you must update the provider's working hours.

To set up a location's hours

1. On a location's Location Hours page, clicktap Create New.

   

   A new location hours setting displays.

   

2. Enter a start date for the new setting in the Effective Date field.

   Tip: You can enter a date manually or select the field and use a calendar.

3. Next to each applicable weekday, set the toggle to Open.

   Tip: To create a setting that has all the days set as closed, keep the toggle set to Closed and skip to step 7.

4. In each available weekday time range, enter the correct hours of operation in 24-hour military time.

   Note: Ascend Academic will automatically convert the time into 12-hour format with AM or PM.

   Examples: 800 converts to 8:00 AM and 1500 converts to 3:00 PM.

   

5. (Optional) If necessary, clicktap the + icon next to an applicable time range to add a secondary time range and enter the correct hours.

   Note: If added in error, you can clicktap the icon to delete the additional time range.

   

6. When ready, clicktap Save.

   The new setting is added to the list of your location's existing location settings, located on the left side of the page.

   Note: The list displays in chronological order.

   Settings that have all weekdays set as closed display in the list with a CLOSED label. Settings that come into effect immediately display with a icon.