Setting group working hours

User groups can have a defined working hours schedule. This allows you the ability to view and quickly modify the working hours schedule for large amounts of providers at once.

Each user group on the Group Working Hours page has a default schedule and lists the providers in the group. Any set working hours display in yellow, while non-working hours display in white, and working hours in another location display in pink. Once defined, the working hours schedule is applied to the Calendar page when a user works with a provider in the group.

Tip: When an individual provider is selected, a Group Schedule: <xxx> indicator displays in the top-right corner of the page. However, if the provider also has custom working hours schedules, the indicator only displays when the Schedule field is set to Default.

Important: Group working hours overwrite the group members' working hours that are set at the user level. However, if group members have custom schedules that differ from the defined group working hours schedule, changes can be made to the member's custom schedule(s) from the group working hours or their user account. Once saved, the changes are reflected in both places.

Notes:

• You need the Edit Working Hours security right to access and manage working hours for user groups.

• Working hours only apply to a single location. If there are several locations, you can set working hours for each applicable location.

To set group working hours

1. On the Group Working Hours page, select a listed user group.

   Note: Only groups that have their Group Purpose set to Scheduling display in the user group list.

   

2. Select the <xxx> Group Hours option.

3. Complete one of the following:

   • Configure specific working hours.

     1. ClickTap the Manage menu and select Setup Working Hours to display the Edit Working Hours window.

        

     2. Select a radio button to indicate how many weeks the schedule cycle will be and clicktap Apply.

     3. Under Week One, clicktap each applicable cell to select and display in yellow.

        Note: If you selected the one radio button, Week One does not display as there is only one week to configure.

        Tip: You can clicktap and drag to select multiple cells at once.

        

     4. ClickTap the arrow buttons to move through the selected weeks and repeat Step c for each applicable week in the cycle.

     5. When ready, clicktap Save.

   • Use the location's default hours.

     1. ClickTap the Manage menu and select Use Location Hours.

     2. ClickTap Save.

   Once saved, the default group working hours apply to all providers in the group that follow the group working hours.

4. (Optional) If you want to apply the changes for all group members that do not follow the group hours, clicktap the Manage menu and select Apply to Group.