How to contact Support

Welcome to Ascend Academic Support!

If looking for a quick solution or answer, you can find a wealth of helpful Ascend Academic articles in the Help Center.

For assistance and/or to report system issues:

• If you are a student, faculty member, or staff member, please contact your institution's Ascend Academic Administrator.

• If you are an Ascend Academic Administrator, please contact Ascend Academic Support between 6:00am and 4:00pm PST, Monday to Friday (except national holidays).

There are two ways you can contact us:

1. Create a new ticket. Click here to open the Requests page, then click Submit a request at the top-right of the page.

2. Call us toll-free at 1-800-985-3014, option 1.

We look forward to working with you!

The Ascend Academic Support Team