Ascend Hosts

Below is a list of open ranges and addresses for the Ascend Academic infrastructure that should be included in the whitelist.

• *.ascendacademic.com - Main app

• *.exancloud.net - Aux api

• fonts.googleapis.com - Fonts

• fonts.gstatic.com - Fonts

• app.pendo.io and cdn.pendo.io - Analytics

• ascend-prd-nlb.ascendacademic.com - Ascend RabbitMQ

• ascend-prd-alb.ascendacademic.com - Ascend RabbitMQ

• ascend-prod2-nlb.ascendacademic.com - Ascend RabbitMQ

• ascend-prod2-nlb.axiumascend.com - Ascend RabbitMQ

• https://ascend-academic-rci-agent.s3.us-west-2.amazonaws.com

Other addresses to include with potential to change in the future:

• exan-ascend-prd-rci-592279801272-us-west-2.s3.us-west-2.amazonaws.com - Imaging

• b.rt2.me - Patient Form data

• cdn.cookielaw.org - Patient Form information

Information to include in exceptions for security/firewall software that runs on computers:

• C:\Program Files (x86)\Acquisition Agent\Acquisition Agent.exe

• Windows network port 8844

Also, here's a list of useful e-mail addresses:

• do_not_reply@ascendacademic.com - to use for user account updates, such as setting passwords

• support@exansoftware.zendesk.com - to use for viewing our Support site and creating support tickets