Patient Portion Insight

Have you ever been challenged by a patient to explain exactly how you calculated their bill? And have you struggled to clarify how the deductible, coverage amount, exceptions, discounts, and adjustments all add up? Ascend Academic grants you an inside look at just how the patient portion of a bill is calculated from its many components. No longer will you have to use a calculator or view several screens to help your patient understand what they owe.

Watch this video to learn how to use the summary and detail view of the patient portion of a bill in the Ledger. (Duration: 3:22)

Additional Information

• Any underlined amounts are hyperlinked and can be clickedtapped to obtain more information. For example, if you clicktap on Primary Insurance Portion Remaining, you will see how many benefits remain for the year.

• When coverage percentage display in orange, it indicates an exception. For example, a downgrade or age limitation.

• When an insurance portion displays in orange, it warns of a possible error. For example, that a claim has not been attached to the procedure.